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Privacy Policy

Last updated: March 20, 2026

Zoonum (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, purchase services, or interact with our products, including custom WordPress websites and plugins. By using our website or services, you agree to this Privacy Policy.

1. Information We Collect

Zoonum may collect personal information such as your name, email address, phone number, billing details, and business information when you contact us, request services, or make a purchase. We may also collect technical data including your IP address, browser type, device information, pages visited, and usage behavior through cookies and analytics tools. When providing services, we may access client-provided data such as website credentials (WordPress, hosting, FTP), files, content, and databases necessary to complete projects.

2. How We Use Your Information

We use collected information to provide and deliver services, including website design, development, and custom plugin creation. Information may also be used to process payments, communicate with clients, provide customer support, improve our website and services, maintain security, and comply with legal obligations. We may also use your contact information to send updates, invoices, service-related notifications, and optional marketing communications.

3. Sharing of Information

Zoonum does not sell or rent personal information. We may share information with trusted third-party service providers necessary to operate our business, including payment processors, hosting providers, analytics services, and email platforms. These providers are only given access to the information required to perform their functions. Information may also be disclosed if required by law or to protect our legal rights.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. While we take security seriously, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, including providing services, maintaining records, resolving disputes, and complying with legal obligations.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and improve functionality. You can adjust your browser settings to refuse cookies, but some features of the website may not function properly.

7. Client Responsibilities

Clients are responsible for ensuring they have the legal right to provide any data, credentials, or content shared with Zoonum. We are not responsible for the legality or compliance of client-provided data or website content.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites.

9. Your Rights

Depending on your location, you may have rights regarding your personal data, including access, correction, or deletion of your information. To request changes, please contact us.

10. Changes to This Policy

Zoonum may update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Information

If you have any questions about this Privacy Policy, you may contact us at:

Zoonum
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